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Here's hopefully helpful information:

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US/International (shipping & payment)
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:: First Item will be shipped at $2.50. Second Item combined with first will be free shipping. 3rd item and 4th item will be charged at $0.75. Please email me at yuni.patuni@gmail.com for further query.
:: Regular air mail (takes 7 to 14 business days, depending on customs clearance)
:: Payment by Paypal or debit/credit cards (through Paypal)
:: There will be extra charges for registered and speed mails

For express mail or If you require special shipping needs, please drop us an email at yuni.patuni@gmail.com and we will do our best to accommodate.

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Singapore (shipping & payment)
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:: First Item will be shipped at $0.75. Every additional 2 items will charged at $0.25. Please email me at yuni.patuni@gmail.com for further query.
:: Free shipping and 15% discount for payment made using Bank Transfer
:: Regular mail (2 to 3 business days)
:: Payment by Paypal, debit/credit cards via pay pal or DBS/POSB fund transfer (preferred)
:: Fund transfer exchange rate: US$1 = S$1.55 (Singapore only)

To pay by Interbank Transfer, please send an e-mail to yuni.patuni@gmail.com and include the following information:

(1) Your name
(2) Your e-mail address
(3) Telephone number
(4) Item(s) you would like to purchase

Upon receipt of your e-mail, we will contact you to complete your order. Items will be shipped when payment has been received.


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Packaging and Shipping
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# Shipment of items will be done between 1 to 2 days upon orders
# Each Jewelry piece will be packed in an elegant drawstring organza bag.
# Gift boxes are available upon request for a minimal additional cost or free depending on size
# additional to that, every items are bubbled wrapped to avoid damages during shipment

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Customisation
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If you would like something unique made just for you or customise an item, I'll be glad to do it. Just drop me an email to yuni.patuni@gmail.com and I'll get back to you as soon as I can.
Also, if you are interested in something that has already been sold, write to me to see if I can make more.


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Refunds and Exchanges
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If for some reason you find that your product is damaged or unsatisfactory, please drop me an email at yuni.patuni@gmail.com. We will work things out.
I will gladly replace with something else provided the product must be unused and in the same condition as sold.
The product has to be mailed to me for checking before it can be replaced.

You may request for a refund provided the item is in its mint condition. Refund will be in full less shipping fees.



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Patuni's in your shop?
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If you are interested to have any of my creations/products in your shops, drop me an email at yuni.patuni@gmail.com. I would be delighted. Just drop me the details of your shop and the list of items/quantities you want.
We will work out the consignment or wholesale deals.

:: Privacy Policy ::

At Patuni's, we ensure thatyour personal information will ONLY be used to process your order, reply to your feedback, or send you new product updates. It is strictly confidential and WILL NEVER be shared with any other organisation for any reason.
Last Updated: 8 Jan 2008 10:10:19 PST home  |  about  |  terms  |  contact
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